Privacy Policy
Your data security and privacy are fundamental to how we operate at lomarinta. Here's how we collect, use, and protect your personal information.
Information We Collect
When you interact with lomarinta's business forecasting services, we collect information that helps us provide better educational resources and personalized support. This includes details you provide directly and information gathered through your use of our platform.
- Personal identification information including name, email address, and phone number
- Professional details such as job title, company name, and industry sector
- Educational background and current skill level for course placement
- Payment information processed through secure third-party providers
- Usage data including course progress, assessment results, and platform interactions
- Technical information such as IP address, browser type, and device characteristics
How We Use Your Information
Your information helps us deliver relevant educational content and maintain quality service standards. We process data for specific business purposes that directly benefit your learning experience.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and support | Contact details, learning progress | Contract performance |
| Educational content recommendations | Skill assessments, course history | Legitimate interest |
| Payment processing | Billing information, transaction records | Contract performance |
| Platform improvements | Usage analytics, feedback | Legitimate interest |
Data Storage and Security
We implement comprehensive security measures to protect your personal information. Data is stored on secure servers located in Australia, with additional backup systems to ensure continuity of service.
Encrypted data transmission using TLS 1.3, regular security audits conducted quarterly, access controls limiting staff data exposure, automated backup systems with 30-day retention, and incident response procedures tested monthly.
Personal information is retained only as long as necessary for educational service delivery or as required by Australian privacy legislation. Course completion records are maintained for seven years to support professional certification requirements.
Sharing and Disclosure
lomarinta does not sell personal information to third parties. We share data only in specific circumstances that directly support your educational experience or fulfill legal obligations.
- Service providers who assist with course delivery, payment processing, or technical support
- Educational partners when you enroll in joint certification programs
- Professional bodies for skills verification when you request certification
- Legal authorities when required by Australian law or court orders
- Business successors in the unlikely event of company acquisition or merger
All third-party arrangements include contractual privacy protections that meet or exceed Australian Privacy Principles standards.
Your Rights and Choices
Under Australian privacy law, you have specific rights regarding your personal information. These rights help you maintain control over how your data is used and stored.
You can request copies of personal information we hold about you at any time. If details are incorrect or outdated, we'll update records within five business days of receiving accurate information.
To exercise these rights, contact our privacy officer using the details below. We'll respond to requests within 30 days and won't charge fees for standard access requests. Some information may be withheld where disclosure would compromise security or violate other individuals' privacy.
- Request deletion of personal information no longer needed for educational purposes
- Limit processing of data for marketing communications
- Object to automated decision-making affecting your course recommendations
- Receive portable copies of your learning records and achievements
- Lodge complaints with the Office of the Australian Information Commissioner
Cookies and Tracking
Our website uses cookies to enhance functionality and provide personalized experiences. Essential cookies enable basic platform features, while optional cookies help us understand usage patterns and improve content delivery.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login authentication, security | Session only |
| Functional | Language preferences, course progress | 12 months |
| Analytics | Usage statistics, content optimization | 24 months |
You can manage cookie preferences through your browser settings or our privacy dashboard. Disabling certain cookies may limit platform functionality but won't prevent access to core educational content.
International Data Transfers
While lomarinta primarily operates within Australia, some educational resources and technical services may involve international data processing. These transfers occur only with appropriate safeguards in place.
We use Standard Contractual Clauses approved by Australian authorities and ensure overseas processors meet equivalent privacy protection standards. You'll be notified if new international arrangements significantly change how your data is handled.
Changes to This Policy
This privacy policy reflects current data practices and Australian privacy requirements as of March 2025. We review policies annually and update them when business practices or legal requirements change.
Significant changes will be communicated via email to active users and posted prominently on our website. Continued use of lomarinta services after policy updates indicates acceptance of revised terms. Previous policy versions are archived and available upon request.
Privacy Questions?
Our privacy officer handles all data protection inquiries and can help you understand or exercise your privacy rights. We're committed to transparent communication about how your information is managed.